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From the Desk of Our CEO

Mid-Year mania has been in full swing and there are many notable achievements from the institutions we empower. I would like to focus on those by Lyceum Online. Lyceum Advancement College was founded in 1917 to provide South African students with access to higher education. Renamed Lyceum College in 2003, the institution has been at the forefront of learning for decades. Through Lyceum Online, we uphold the goal of making higher education accessible for South African students, as first envisioned in 1917. We have come a long way in 105 years by empowering more than 800 000 graduates. One of the first major changes we made at Lyceum Online was to begin providing students with the ability to complete their full qualifications online, a service previously not made available by many online institutions that solely provided online short courses. This decision has been a great success, as 75% of our new online student enrolment's are now for full qualifications. While Lyceum is 105 years old, our methods are far from outdated. Lyceum has taken a bold step toward the future by embracing technology, and tailoring the educational offerings provided, to satisfy our student's online wants and needs. This is achieved through the engaging digital content created by a highly specialised team of educators that ensures learning remains accessible, engaging, and enjoyable online. We take pride in our rich history but stay focused on a future as market leaders in online education. Sincerely, David De Villiers, UNi4 Online CEO.

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Choosing Where to Focus Continuous Learning

If the last two years have shown us anything, it's that we need to be continuously learning to stay relevant in our home and work lives. Technology and ways of working are changing rapidly and anyone who thinks they “know it all” will soon find themselves left behind. "Once you stop learning, you start dying." Albert Einstein Let's look at what continuous learning is, how we can do it best and where to focus. Continuous learning keeps you agile, focused and driven. It allows you to overcome challenges and see growth in your skills. On-the-job learning from a more senior team member, completing an online course and joining specific groups on community platforms are all examples of continuous learning. It is the process of learning new skills and gaining knowledge on an on-going basis. Embracing continuous learning allows your career to become your education where you are constantly seeking to improve and grow through the challenges you face in a constantly changing work environment. Here are some benefits of embracing continuous learning as an individual:
  • Become a top performer - new skills and knowledge can increase your personal performance
  • Shift your career - achieve additional goals in your chosen career path or rotate into a new position
  • Personal enrichment - learn more about your hobbies or interests; you never know when they can open a door to a new opportunity
  • Stay relevant - being up-to-date with the latest developments, trends and advances allows you to stay marketable and in demand
According to the Skills Portal there are 11 important skills people should be learning in 2022 to stay relevant into the future. These are:
  1. Artificial intelligence
  2. UX design
  3. Coding
  4. Computing
  5. Critical thinking
  6. Blockchain
  7. Leadership
  8. Communication
  9. Automation
  10. Data skills
  11. Sales and marketing
These skills highlight the impact that automation and robotics will have on the nature of work moving forward. But how exactly do you choose where and what to study? In South Africa you are lucky to have a few different options. You can study for an accredited qualification or enroll in a short learning programme that's unaccredited. Accredited qualifications come in different shapes and sizes. They can be anything from a 12-week skills programme to a three-year degree. Completing an accredited qualification can be a big commitment both financially and in terms of the time you need to dedicate to completing it. Unaccredited short programmes offer a solution especially designed to improve or refresh knowledge and skills in a particular field over a short period of time. As short courses are not accredited, quality can be a concern, so make sure you enroll with reputable institutions. An institution that offers both accredited and non-accredited programmes is required to follow a quality assurance process for all the programmes on offer. This would result in the non-accredited short learning programmes being held to a higher standard than an institution without a rigorous quality assurance process. Before you decide on how you will develop your skills, ask yourself the following four questions:
  1. How is this skill going to help you progress in your career?
  2. What is required by organisations for a career in that area (e.g. a qualification or short learning programme)?
  3. How do you prefer to learn (self-paced, on your own, in groups, online or in-person)?
  4. What institution is best suited to help you achieve your goals?
Once you've answered these questions, you will be well on your way to finding the course that can help you progress in your career. References How to Be a Continuous Learner and Why It's Important, Lisa Assetta, August 2021, Why and How to Create a Continuous Learning Culture, Reanna Mardinger, Continuous Learning, Valamis, March 2019, Skills To Learn In 2022 To Stay Relevant And Future Proof Yourself, Terrique Faro, November 2021, Is A Short Course A Qualification?, Terrique Faro, November 2021,

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Ransomware and the impact on business

Being held to ransom has become a global threat for businesses of all sizes and in all industries from education to big pharma to government institutions. This case study looks at how businesses can protect themselves from cyber-attacks through detection, protection and recovery.  Ransomware is expected to attack a business every 11 seconds by the end of 2021 – Steve Morgan, Editor-in-Chief, Cybercrime Magazine No organisation is safe from ransomware. “Global ransomware damage losses projected to reach $20 billion this year” (Cybereason,2021) Findings Ransomware is a form of malicious software (malware) embedded on your computers and mobile devices by an external party. The malware restricts access files and documents and threatens data loss or exposure unless a ransom is paid. This attack can affect your entire network and extend to your back-ups if they are not isolated.  “By 2025, at least 75% of IT organisations will face one or more attacks, as free-rein researchers document a dramatic increase in ransomware attacks during 2020, pointing to sevenfold or higher rates of growth.” (Gartner, 2021)  Image credit: Cybereason Ransomware is the fastest growing type of cybercrime. It is predicted that it will cost $20 billion in damages in 2021, which is 57 times greater than in 2015 (CyberCrime Magazine, 2019). It is a highly targeted and extremely damaging form of attack, and no industry or country is immune.  With the introduction of remote working due to the pandemic, private network vulnerabilities and misconfigurations are becoming a common entry point for attackers. It is vital that all employees know how to recognise a potential threat and take steps to limit their own, and the business’s, exposure to malware. Discussion Ransomware attacks impact on your productivity, data and finances in the short term and can affect your reputation, employee morale and ability to stay in business in the longer term. Let’s look at this threat in more detail. Ransomware is a very dangerous threat to organisations given the increased use of AI and cloud storage. Even though the attacks have increased over the last five years, ransomware attacks are often misunderstood, which leads to inefficient prevention measures and weak responses to successful attacks. Ransomware attacks often include the following stages: This process takes time. Attackers can spend up to 200 days in your system before deploying the ransomware to encrypt or steal any data, including backup data if it is not isolated properly. The impact of these attacks can be devastating, causing up to 21 days of downtime and months to recover from. In some cases, a full recovery is not possible at all.  From an operational perspective, an attack would result in your systems being shut down to isolate the ransomware. This means that no-one can work. In the case of an attack in the healthcare industry, patients cannot be operated on, medicine cannot be dispensed, and life-saving machines go off-line. On average, systems can be down for between 16 and 22 days – this can literally be deadly. Many businesses have had to retrench employees to survive, and some have shut their doors permanently. The financial impact on business goes beyond deciding to pay or not pay the ransom. Costs include damage and loss of data, reduced productivity, continued disruption post the attack while restoring data, reputational damage and need to update or change systems.  The impact on business extends past the operational and financial impacts. Business may be faced with compliance issues which can result in fines or business closure. Personal data protection is legislated and when a ransomware attack breaches a business’s data, leaving individuals exposed, business will need to prove they mitigated the risk by having the right systems in place. If they cannot then they leave themselves open to prosecution. Unauthorised access to personal data also results in a loss in customer confidence. Customers could choose to use a competitor if any data issues are not resolved timeously. So, what can businesses do to protect themselves? Below are three steps for defending your business against potential ransomware attacks.  Conclusion In summary, ransomware attacks can occur in any organisation, in any country – no-one is safe. The costs of an attack include damage to and loss of data, lost productivity during and after the attack, investigations, the restoration of systems and data, reputational harm, employee retrenchments and resignations. To prevent ransomware attacks, businesses should have good cyber security measures in place, such as, isolated backups, robust authentication, email and URL scanning and filtering, and prompt patching. But one of the best prevention techniques before an attack sits in the human element. Many cyber-attacks begin with a phishing attack. Training employees to recognise and defend against these attacks is a vital preventative measure that is not fully utilised across all organisations. “Security awareness training for employees is the most under spent sector of the cybersecurity industry” says Steve Morgan, founder and editor-in-chief at Cybersecurity Ventures. References Detect, Protect, Recover: How Modern Backup Applications Can Protect You From Ransomware, Nik Simpson and Ron Blair, Gartner, published 6 January 2021,  How to Prepare for Ransomware Attacks, Mark Harris, Brad LaPorte and Paul Furtado, Gartner, published 20 November 2020,  Ransomware: The True Cost to Business - Global Study on Ransomware Business Impact , Sam Curry, Cybereason, published 16 June 2021,  The Caribbean And Ransomware: The Impact On Business, Hitachi Systems Security, 13 January 2021,  Global Ransomware Damage Costs Predicted To Reach $20 Billion (USD) By 2021, Steve Morgan, 21 October 2019, Cybercrime Magazine,

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