Office Administration

The course offers must-have knowledge for optimising your potential in office dimensions, making you an invaluable asset to your company. You will be equipped with skills to manage yourself in terms of time management, stress management and effective decision-making and you will gain an elementary understanding of financial, procurement and stock administration.

Rita Govender has been in the education and public relations field for the past 20 years. She has an Honours degree in Public Relations Management from Durban University of Technology and has completed many certification courses and online programmes.

Rita Govender has been in the education and public relations field for the past 20 years. She has an Honours degree in Public Relations Management from Durban University of Technology and has completed many certification courses and online programmes.

Rita has always been passionate about educational development and advancements.

BASIC REQUIREMENTSTo successfully access and complete this course, you will be required to have a registered email account, access to a computer/laptop/tablet and stable internet connection. You will be required to be familiar with using a computer as you may need to be able to read and download documents in Adobe PDF Reader, view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word.

ADDITIONAL REQUIREMENTSOur online short learning programmes may require additional software applications. These additional software applications requirements will be communicated to you in this information pack and/or on the website course page. UNi4 Online does not provide any additional software applications required for online short learning programmes.

Please note: Google, YouTube and Vimeo may be used in our online course delivery. If any of these services are blocked in your jurisdiction, you may have difficult in accessing our course content.

Our online short learning programmes are broken into self-paced manageable modules designed to be interactive and engaging:

• The programme is available to be viewed on smart devices, which includes mobiles, tablets and personal computers.
• Relevant case studies, articles and recommended reading are part of supplementary resources available.
• Apply and evaluate what you have learned in each module with the self-grading quizzes and assignment submissions.
• View a range of introductory course videos by your Subject Matter Expert.
• Scheduled live webinars are included with the Online Academic Tutor.
• Network, collaborate and interact with your fellow participants and Online Academic Tutor via the discussion forum.

Your dedicated Online Academic Tutor (OAT) will provide you with the necessary guidance, offer advice and answer questions on course content, to help you achieve academic success.

• MODULE 0 | Orientation Week 1
  Navigating the Virtual Learning Environment
• MODULE 1 | The Administrator’s Scope of Work Week 2
  Looking at the role of the administrator
• MODULE 2 | Business Communication Skills Week 3
  Defining the communication process and looking at the advantages of effective communication
• MODULE 3 | Stress Management Week 4
  Identifying causes of stress and how to manage stress
• MODULE 4 | Utilising Time Effectively Week 5
  How to implement effective time management into your day

• MODULE 5 | Front Office Duties Week 6
  Looking at the importance of an inviting reception area and strong customer service skills
• MODULE 6 | Meetings Week 7
  The importance of meetings and how to convene them effectively
• MODULE 7 | Financial Record Keeping Week 8
  Recognising and keeping record of transactions
• MODULE 8 | Wrap-up Week 9
  Synthesise your learning journey experience